Extremely Limited H-1B Hiring for Customer Service Representatives
Explore H-1B visa filings for Customer Service Representatives. View sponsoring employers, salary data from 36 filings, and approval rates from DOL public records.
| Metric | Value |
|---|---|
| Total H-1B Petitions | 36 |
| Approval Rate | 75% |
| Average Salary | $51,825 |
| Salary Range | $31,200 - $105,000 |
| Top Sponsor | Andrew Jacono MD PLLC |
| Primary Location | Florida |
Customer Service Representatives is one of the H-1B visa categories with 2 filings and an average salary of $43,094. Hiring for Customer Service Representatives is extremely limited, with only 2 positions available in the provided data. The available positions are concentrated in Indiana (1) and California (1). All available positions are for FY2025, indicating future hiring plans.
| Total Filings | 36 |
| Approval Rate | 75% |
| Average Salary | $51,825 |
| Median Salary | $45,760 |
| 25th Percentile | $40,123 |
| 75th Percentile | $60,000 |
| Minimum Salary | $31,200 |
| Maximum Salary | $105,000 |
| 10th Percentile | $35,568 |
| 25th Percentile | $40,123 |
| Median (50th) | $45,760 |
| 75th Percentile | $60,000 |
| 90th Percentile | $75,000 |
| Average | $51,825 |
| Sample Size | 36 |
| Visa Class | Filings |
|---|---|
| H-1B | 22 |
| E-3 AUSTRALIAN | 11 |
| H-1B1 CHILE | 3 |
| Education Level | Filings |
|---|---|
| Not Specified | 36 |
| Employer | Filings | Avg Salary |
|---|---|---|
| Andrew Jacono MD PLLC | 2 | $58k |
| EventBk Inc | 2 | $75k |
| GLOBAL E-TRADING, LLC | 2 | $42k |
| FRIENDS TEXAS CAPITAL COMPANY LLC | 2 | $46k |
| Financial Wellness Partners | 2 | $36k |
| IBISWorld, Inc. | 2 | $86k |
| EVERGREEN CAPITAL MANAGEMENT | 2 | $40k |
| West Coast Trends Inc | 1 | $40k |
| Evergreen Capital Management | 1 | $60k |
| University of Notre Dame du Lac | 1 | $47k |
| State | Filings |
|---|---|
| Florida | 7 |
| California | 5 |
| New York | 4 |
| Texas | 4 |
| Washington | 3 |
| Virginia | 2 |
| Massachusetts | 2 |
| Ohio | 2 |
| Indiana | 1 |
| Michigan | 1 |
Given the extremely limited H-1B opportunities for Customer Service Representatives, consider exploring roles with higher demand or specializing in areas that command higher salaries and offer more positions.
The average H-1B salary for Customer Service Representatives is $43,094, with a median of $46,668. The 25th-75th percentile range is $39,520 to $46,668.
Top H-1B sponsors for Customer Service Representatives include University of Notre Dame du Lac, West Coast Trends Inc. A total of 2 employers have filed for this role.
There are 2 H-1B filings on record for Customer Service Representatives positions. 100.0% were certified.
The top states for H-1B Customer Service Representatives positions are Indiana (1), California (1).
Yes, Customer Service Representatives is a qualifying occupation for H-1B visa sponsorship. There are 2 approved H-1B petitions for this role in the database.
H-1B Customer Service Representatives salaries range from $39,520 to $46,668. The median salary is $46,668.
The approval rate for Customer Service Representatives H-1B petitions is 100.0%. The total number of positions (2) is significantly lower than the average salary range, suggesting a highly competitive or niche market.
The salary range for these roles is between $43,094 and $46,668, which is relatively low for H-1B positions.
Given the extremely limited H-1B opportunities for Customer Service Representatives, consider exploring roles with higher demand or specializing in areas that command higher salaries and offer more positions.
The data shows a very small sample size, making broad generalizations difficult.
The Customer Service Representatives occupation (SOC code 43-405100) is classified under the Standard Occupational Classification (SOC) system maintained by the Bureau of Labor Statistics. The SOC system groups workers into occupational categories based on the type of work performed, providing a standardized framework for comparing wages, employment levels, and workforce trends across the United States.
Customer Service Representatives positions fall within the specialty occupation category required for H-1B visa sponsorship, meaning they typically require the theoretical and practical application of a body of highly specialized knowledge and at minimum a bachelor's degree or its equivalent in the specific specialty. Based on H-1B filing data, the most common education requirement for Customer Service Representatives positions is Not Specified (36 filings), followed by other degree levels.
Across 36 LCA filings tracked by H1BSalaryCheck, Customer Service Representatives positions show an average offered salary of $51,825, with a range from $31,200 at the entry level to $105,000 for senior positions. The largest concentration of H-1B filings for this role is in Florida (7 filings) and California (5 filings).
Career outlook for Customer Service Representatives professionals is closely tied to industry demand for specialized skills. Employers sponsoring H-1B workers for this role are demonstrating that they could not find sufficient qualified U.S. workers to fill these positions, which often signals strong demand and competitive compensation. Workers in this occupation may also be eligible for other visa categories including L-1 intracompany transfers, O-1 extraordinary ability visas, or employment-based green card sponsorship through the PERM process.
To sponsor a foreign worker for an H-1B visa in a Customer Service Representatives role, U.S. employers must satisfy several requirements established by the Immigration and Nationality Act (INA) and enforced by both the Department of Labor (DOL) and U.S. Citizenship and Immigration Services (USCIS):
The position must qualify as a "specialty occupation," meaning it requires the theoretical and practical application of a body of highly specialized knowledge and at minimum a bachelor's degree or its equivalent in a specific specialty directly related to the position. For Customer Service Representatives roles, H-1B filings indicate that employers most commonly require a Not Specified degree. USCIS evaluates whether the position itself, not just the employer's preference, genuinely requires specialized education.
Employers must pay H-1B workers at least the prevailing wage for the occupation in the geographic area of employment, as determined by the DOL. The prevailing wage is based on four skill levels (Level 1 through Level 4) that reflect the complexity of the job duties and required experience. For Customer Service Representatives positions, the average offered salary of $51,825 exceeds prevailing wages by an average of 29.1%, with 89% of filings offering above the prevailing wage.
Before filing the H-1B petition, employers must obtain a certified LCA from the DOL. The LCA requires employers to attest to four conditions: (1) paying at least the prevailing wage or actual wage, whichever is higher; (2) providing working conditions that do not adversely affect similarly employed U.S. workers; (3) no strike or lockout at the worksite; and (4) proper notice of the filing to workers. The overall LCA approval rate for Customer Service Representatives positions is 75%.
The annual H-1B cap is set at 65,000 regular visas plus 20,000 for beneficiaries with U.S. master's degrees or higher (the "master's cap"). Certain employers, including institutions of higher education, nonprofit research organizations, and government research organizations, are exempt from the cap. Customer Service Representatives positions at cap-exempt employers can be filed at any time during the year, while cap-subject employers must participate in the annual H-1B lottery, typically held in March for the following fiscal year.
H-1B visas are initially granted for up to three years and can be extended for a maximum of six years total. Workers who have an approved I-140 immigrant petition (part of the green card process) may be eligible for extensions beyond the six-year limit under the American Competitiveness in the Twenty-First Century Act (AC21). The average contract duration for Customer Service Representatives H-1B filings is approximately 30 months.
Cities with the most H-1B filings for Customer Service Representatives positions.